PAYMENT METHODS

Currently our webshop is still waiting for multiple payment options. At the moment, we offer payments through PayPal and Bancontact.

Please contact us if you have any problems ordering on our webshop.

SHIPPING RATES

 

Shipping costs will be calculated automatically when you insert your address.

Free shipping will be added automatically when your shopping basket reaches €50.

SHIPPING TIME

All packages will be mailed within 2 business days. Thereafter you will receive an

e-mail where you can track your package. The shipping time may vary from country to country. For now, we only ship to Belgium and the Netherlands.

RETURNING

If for some reason you wish to return a package, please contact us by e-mail with the reason why you want to place a return. We will explain to you carefully how to do this. 

 

DAMAGED ITEMS

Since we work with fragile products, damaged items may occur by shipping. If your package arrives damaged, please send an e-mail to stienevs@hotmail.com with pictures of the item. According to our stock, we will either send a new item or give you a refund.